knowledge and technical support along each step of customer's process. The main missions are to ensure successful design, validation and implementation of our products,by supporting sales for product design, product positionning and demonstration, and supporting customers for application development work, initial startups and training.


Main Responsibilities & Tasks:Support the Sales organization on existing products through product presentations, demonstrations and application studies, and on new products in close collaboration with product management through beta sites testing and demonstrationsSupport Sales in the customer process and URS analysis, and generate application trials to help designing optimized products in line with the application requirementsAssist customers for first product installation and initial start-up, and ensure the training of the customerSupport Quality Department in the quality complaint process by troubleshooting and analysing customers processes for better investigation and resolutionReport on competitors'products and feedback information to the Applicatin Specialist Team Management and products management


Qualifications & Skills:Graduate in biological engineering or biotechnologyProduct and application expertiseAbility to effectively interface with product/project/division managementAbility to interact at various levels (sales, technicals, users)Excellent communication and presentation skillsFluent in English plus other local languagesComputer proficient in Windows-based software package including Word, Excel, Powerpoint and outlook